Privacy Policy

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data includes all data by which you can be personally identified. Detailed information on data protection can be found in our privacy policy below.

Data Collection on Our Website

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. The operator’s contact details can be found in the imprint of this website.

How do we collect your data?
Your data is collected on the one hand by you providing it to us, such as data entered into a contact form. Other data is automatically collected by our IT systems when you visit the website, including technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you access our website.

What do we use your data for?
Some data is collected to ensure the website functions without errors. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right at any time to request information about the origin, recipients, and purpose of your stored personal data free of charge. You also have the right to request correction, blocking, or deletion of this data. For this and other questions regarding data protection, you can contact us at any time at the address provided in the imprint. Additionally, you have the right to file a complaint with the competent supervisory authority.

Analytical Tools and Third-Party Tools
When visiting this website, your browsing behavior may be statistically analyzed. This primarily happens using analytics programs. Detailed information about these programs can be found in the privacy policy below.

Data Protection

The operators of this site take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected. Personal data is data that can identify you personally. This privacy policy explains what data we collect, how we use it, and for what purposes.
We point out that data transmission over the internet (e.g., communication by email) can have security gaps. Complete protection of data from third-party access is not possible.

Note on the Responsible Party

Familux Resorts
Mayer family service GmbH
Lussparkweg 2
6631 Lermoos/Tyrol

Data Protection Officer:
Julian Mayer, datenschutz@familux.com

Verantwortlich für den Datenschutz:
Julian Mayer, datenschutz@familux.com
The responsible entity is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Withdrawal of Consent for Data Processing

Many data processing activities are only possible with your express consent. You can revoke your previously given consent at any time. The legality of the data processing carried out until the revocation remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 DSGVO)

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The specific legal basis for any processing can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or the processing is for the assertion, exercise, or defense of legal claims (objection under Art. 21(1) DSGVO).

If your personal data is processed for direct advertising purposes, you have the right to object to the processing of your personal data for such advertising at any time; this also applies to profiling to the extent that it is related to such direct advertising. If you object, your personal data will no longer be used for direct advertising purposes (objection under Art. 21(2) DSGVO).

Right to File Complaints with a Supervisory Authority

In case of violations of the DSGVO, you have the right to file a complaint with a supervisory authority, particularly in the member state of your habitual residence, workplace, or the place of the alleged infringement. The right to file a complaint exists without prejudice to other administrative or judicial remedies.

Responsible for Germany: www.bfdi.bund.de.
Responsible for Austria:www.dsb.gv.at

Right to Data Portability

You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract in a commonly used, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. An encrypted connection can be recognized by the browser’s address line changing from “http://” to “https://” and the lock icon in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion

Within the scope of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient, and the purpose of data processing and, if applicable, a right to correction, blocking, or deletion of this data. For further questions on personal data, you can contact us at any time at the address given in the imprint.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of processing your personal data.
• If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of processing your personal data instead of deletion.
• If you have lodged an objection under Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may only be processed—with the exception of their storage—with your consent or for the assertion, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

Objection to Advertising Emails

The use of contact details published within the framework of legal notice obligations for sending unsolicited advertising and informational materials is hereby expressly prohibited. The operators of this website explicitly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

Protection of Minors

Individuals under the age of 16 are not permitted to transmit personal data to us without the consent of their legal guardians. Personal information may only be provided by individuals under 16 if explicit consent from their legal guardians is given, or if the individuals are 16 years or older. Such data will be processed in accordance with this privacy policy.

Cookies

Our website uses so-called “cookies.” Cookies are small text files that do not harm your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser performs an automatic deletion.

Cookies from third-party companies (third-party cookies) may also be stored on your device when you access our site. These allow us or you to use certain services provided by the third-party company (e.g., cookies for processing payment services).

Cookies serve various functions. Many cookies are technically necessary as certain website functions cannot operate without them (e.g., shopping cart or video display). Other cookies evaluate user behavior or display advertising.

Cookies essential for electronic communication (necessary cookies) or for providing specific functions requested by you (functional cookies, e.g., for the shopping cart function) or for optimizing the website (e.g., audience measurement cookies) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent for cookie storage has been requested, storage occurs exclusively based on this consent (Art. 6(1)(a) GDPR); consent can be withdrawn at any time.

You can configure your browser to notify you about cookie settings, allow cookies on a case-by-case basis, exclude cookies for specific situations, or enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

If third-party cookies or cookies for analytics purposes are used, we will inform you separately within this privacy policy and, if necessary, request your consent.

Cookies in Detail

Google Analytics

This is a web analytics service that helps measure advertising ROI and track Flash, video, social networking sites, and applications.

• CONSENT: Determines if the visitor accepted the marketing category in the cookie banner. Required for GDPR compliance.
• _gat: Used by Google Analytics to limit request rates.
• _ga: Registers a unique ID to generate statistical data about how the visitor uses the website.
• _gid: Registers a unique ID to generate statistical data about how the visitor uses the website.
• r/collect: Sends data about the visitor’s device and behavior to Google Analytics for cross-device and marketing channel tracking.
• __utma: Tracks how many visitors access the site and how often.
• __utmb: Records session duration with __utmc to measure how long visitors view pages.
• __utmc: Records session duration with __utmb to measure how long visitors view pages.
• __utmv: Custom variable tracking.
• __utmx: Used for Google Website Optimizer experiments.
• __utmz: Tracks how visitors arrive at the site (e.g., via search engines, links, or direct access).
• __utmt: Throttles request rates.

Matomo
This web tracking tool collects and stores data for statistical and optimization purposes. Cookies enable an analysis of website usage. Generated usage information (including anonymized IP addresses) is transmitted to our server and stored. IP addresses are anonymized and cannot be traced back to you.

• MATOMO_SESSID: Tracks page views during the session.
• tool-piwik-php: Tracks page views during the session.
• _pk_ses: Tracks page views during the session.
• _pk_id: Tracks statistics like the number of visits, average time spent on the site, and pages viewed.

Google Adwords
This service tracks the effectiveness of personalized advertisements.

• CONSENTT: Determines if the visitor accepted the marketing category in the cookie banner. Required for GDPR compliance.
• NID: Registers a unique ID to identify returning users. Used for targeted advertising.

Google Maps
This service displays map materials on the website.

• NID: Registers a unique ID to identify returning users. Used for targeted advertising.

Server-Log-Files

The site provider automatically collects and stores information in server log files transmitted by your browser. This includes:

• Browser type and version
• Operating system
• Referrer URL
• Hostname of the accessing device
• Time of server request
• IP address

These data are not combined with other data sources. The data collection is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free and optimized presentation of the website, which requires server log file data collection.

Contact Forms

If you submit inquiries via our contact form, the data entered (including contact details) will be stored to process your inquiry and for follow-up questions. We do not share this data without your consent.

Processing occurs based on Art. 6(1)(b) GDPR if your inquiry relates to contract fulfillment or pre-contractual measures. Otherwise, processing is based on our legitimate interest in effectively handling inquiries (Art. 6(1)(f) GDPR) or your consent (Art. 6(1)(a) GDPR). You may revoke your consent at any time.

Inquiry via Email, Telephone, or Fax

If you contact us via email, telephone, or fax, your inquiry, including any resulting personal data (e.g., name, inquiry details), will be stored and processed for the purpose of handling your request. This data will not be shared without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or required for pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively managing inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if requested.

The data you send to us via inquiries will remain with us until you request deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions – in particular, statutory retention periods – remain unaffected.

Stammgast Club (Guest Club)

This website uses KunLeiSys Guest Club software by GASTROpoint GmbH for guest loyalty and communication management. You can register for the Guest Club via our website. Data entered during registration will be used exclusively for this purpose. Registration requires complete information. The processing of registration data is based on your consent (Art. 6(1)(a) GDPR), which can be revoked anytime via the unsubscribe link or Guest Club settings.

We have entered into a data processing agreement with GASTROpoint GmbH to ensure GDPR compliance.

Google Analytics

This website uses features of the web analytics service Google Analytics, provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze user behavior on the website. The website operator receives various usage data, such as page views, duration of visits, operating systems used, and the user’s origin. Google may aggregate this data into a profile associated with the respective user or their device.

Google Analytics uses technologies that allow the recognition of users to analyze their behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to and stored on a Google server in the USA.

The use of this analysis tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offering and advertising. If consent has been requested (e.g., consent to store cookies), processing occurs solely based on Art. 6(1)(a) GDPR; consent can be revoked at any time.

IP Anonymization
We have activated the IP anonymization feature on this website. Your IP address will be truncated by Google within member states of the European Union or other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of this website’s operator, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser in the context of Google Analytics will not be merged with other Google data.

Browser Plugin
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
For more information about how Google handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Demographic Features in Google Analytics
This website uses Google Analytics’ “demographic features” to display relevant advertisements within Google’s advertising network. This allows reports to be created that include information about the age, gender, and interests of visitors. This data comes from Google’s interest-based advertising and visitor data from third-party providers. This data cannot be attributed to any specific person. You can disable this feature at any time in your Google account’s ad settings or generally prohibit Google Analytics from collecting your data, as described under “Objection to Data Collection.”

Retention Period
Data stored by Google at the user and event level linked to cookies, user identifiers (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android Advertising ID) is anonymized or deleted after 14 months. Details can be found at https://support.google.com/analytics/answer/7667196?hl=en.

Matomo

This website uses the open-source web analytics service Matomo. Matomo employs technologies that enable cross-site recognition of users to analyze their behavior (e.g., cookies or device fingerprinting). The information collected by Matomo about your use of this website is stored on our server. Your IP address is anonymized before storage.

The use of this analytics tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior to optimize both its web offerings and its advertising. If consent has been requested (e.g., consent to store cookies), processing is carried out solely based on Art. 6(1)(a) GDPR; consent can be revoked at any time.

The information collected by Matomo about your use of this website is not shared with third parties.

Google Ads

The website operator uses Google Ads, an online advertising program provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display advertisements on the Google search engine or third-party websites when users enter specific search terms on Google (keyword targeting). Additionally, targeted advertisements can be displayed based on user data available to Google (e.g., location data and interests) (audience targeting). As the website operator, we can quantitatively evaluate this data, analyzing, for example, which search terms led to our advertisements being displayed and how many resulted in clicks.

The use of Google Ads is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in marketing its services and products as effectively as possible.

Google Tag Manager

For transparency, please note that we use Google Tag Manager. Google Tag Manager itself does not collect personal data. It simplifies the integration and management of our tags. Tags are small code elements used to measure traffic and visitor behavior, understand the effectiveness of online advertising, and test and optimize websites.

For more information on Google Tag Manager, visit: “https://www.google.com/intl/en/tagmanager/use-policy.html.

Google Conversion-Tracking

This website uses Google Conversion Tracking, provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Conversion Tracking enables Google and us to determine whether a user has performed specific actions. For instance, we can evaluate which buttons on our website are clicked, how often certain products are viewed, or how frequently purchases occur. This information helps us compile conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. However, we do not receive information that allows us to personally identify users. Google uses cookies or similar recognition technologies for identification.

The use of Google Conversion Tracking is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offerings and its advertising. If consent has been requested (e.g., consent to store cookies), processing occurs solely based on Art. 6(1)(a) GDPR; consent can be revoked at any time.

For more information on Google Conversion Tracking, see Google’s privacy policy: “https://policies.google.com/privacy?hl=en.

Facebook Pixel

This website uses the “Facebook Pixel” of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).

The Facebook Pixel enables Facebook to identify visitors to our website as a target audience for displaying ads (“Facebook Ads”). We use the Facebook Pixel to display Facebook Ads only to users who have shown interest in our online offerings. This ensures that our Facebook Ads align with potential user interests and are not disruptive. Additionally, the Facebook Pixel allows us to measure the effectiveness of Facebook Ads for statistical and market research purposes by tracking whether users were redirected to our website after clicking on a Facebook ad.

The Facebook Pixel is integrated directly by Facebook when you visit our website and can store a cookie on your device. If you log into Facebook or visit Facebook while logged in, your visit to our website will be associated with your profile. The data collected about you is anonymous to us, meaning it does not reveal the identity of users. However, Facebook can link this data to your user profile and process it in accordance with Facebook’s data usage policy. For more details on how the Facebook Pixel and Facebook Ads work, see Facebook’s data usage policy: “https://www.facebook.com/policy.php.

You can object to data collection by the Facebook Pixel and the use of your data for Facebook Ads. To do so, you can adjust your settings on the following Facebook page: “https://www.facebook.com/settings?tab=ads, or you can opt out through the US site “http://www.aboutads/choices/ or the EU site http://www.youronlinechoices.com/. These settings apply across platforms, meaning they are implemented on all devices, such as desktops or mobile devices.

Facebook Retargeting

We advertise this website on Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA) using the Facebook platform. When you visit our website, a Facebook cookie is set, which, based on a pseudonymous cookie ID and the pages you visit, enables interest-based advertising. If you are a Facebook member, you can deactivate the retargeting cookie via this link. Alternatively, you can adjust your browser settings to be notified about the placement of cookies, allowing you to decide on their acceptance individually or block them entirely. Please note that declining cookies may restrict the functionality of our website.

Use of The Trade Desk Retargeting Technology

This website uses retargeting technology from The Trade Desk, Inc. (“The Trade Desk”). This feature allows us to display interest-based advertisements to website visitors within The Trade Desk advertising network. The browser of the website visitor stores “cookies,” which are text files saved on your computer, enabling recognition of the visitor when they access websites that are part of The Trade Desk advertising network. These websites may then display advertisements to the visitor based on content they previously viewed on websites using The Trade Desk’s retargeting technology. According to The Trade Desk, only pseudonymized data is collected during this process.

If you wish to disable this retargeting feature, you can opt out. Please note that deactivation must be performed separately for each browser or device using one of the following methods:

• Through the AdChoices icon in the advertisement banner.
• Via YourOnlineChoices.
• Directly at The Trade Desk’s Opt-Out page.
• For mobile apps via Network Advertising Initiative or AboutAds.

For further details on The Trade Desk’s retargeting technology, their privacy policy, and opt-out options, visit: https://www.thetradedesk.com/general/privacy.

Newsletter Data

As part of sending the newsletter, your personal data provided to us is stored and processed to the extent necessary for the delivery of the newsletter. By subscribing to this newsletter, you agree to receive advertisements in the form of banners or text ads from our company as well as other companies (partner businesses, cooperation partners) as part of the newsletter.

You can revoke your consent at any time. Simply send us an email at info@familux.com, write a letter to Mayer Family Service GmbH, Lussparkweg 2, 6631 Lermoos, or click the unsubscribe link at the end of each newsletter to remove yourself from the mailing list with a single click.

Yes, I would like to subscribe to the newsletter from Familux Resorts and the newsletters of the companies associated with familux.com, which will inform me via email and post about current offers and promotions from familux.com. Furthermore, I expressly consent to the use of my personal data for advertising and informational purposes via email and post within familux.com. My data will be stored, processed, and used for these purposes. I have read and agree to the data protection policy. I have the right to object to the collection, processing, and use of my data by familux.com at any time with future effect.

samera

This site uses the samera booking system via an API. The provider is samera GmbH, Maria-Theresien-Straße 21, 6020 Innsbruck, Austria.

When accessing a page, your browser loads the required scripts into the browser cache to correctly display the booking function.

For this purpose, your browser must establish a connection to the servers of samera GmbH. As a result, samera GmbH receives information that your IP address accessed our website. Please note that, as the provider of these pages, we have no knowledge of the content of the transmitted data or its use by samera GmbH. The use of samera is in the interest of ensuring a simple and efficient booking process. This constitutes a legitimate interest under Art. 6(1)(f) GDPR.

For more information about samera, visit https://www.samera.at or contact office@samera.at.

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Type and Purpose of Data Processing

The primary purpose of data processing is to manage hotel bookings and inquiries.

Data Types

For end customers, personal data such as name, date of birth, phone number, email address, and address is processed. Additionally, connection data such as cookie identifiers, IP addresses, and browser information (“User-Agent”) is stored.

For samera back-office users, data such as name, email address, and login information is stored.

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Categories of Affected Persons

The following categories of individuals are subject to processing:

• Users of the samera back-office system.
• Website visitors when the samera integration is active.

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1. Duration of the Agreement

This agreement is indefinite and ends automatically with the termination of the samera contract. The option for extraordinary termination for a significant reason remains unaffected.

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2. Obligations of the Contractor

(1). Processing Scope**: The contractor agrees to process data and results solely within the scope of the written instructions of the client. Copies or duplicates of data will not be created without the client’s knowledge, except for backups required for proper data processing or data retained for legal obligations.

(2.) Government Requests: If the contractor receives a governmental request to release client data, they must notify the client immediately, where legally permitted, and direct the government authority to the client. Data processing for the contractor’s own purposes requires written authorization from the client.

(3.) Confidentiality: The contractor guarantees that all personnel involved in data processing are obligated to confidentiality and remain bound by confidentiality even after leaving the contractor’s employment.

(4.) Technical and Organizational Measures (TOMs): The contractor ensures the implementation of all necessary TOMs in accordance with Art. 32ff GDPR to guarantee data security. Measures include safeguarding confidentiality, integrity, availability, and resilience of systems. Details can be found in the appendix.

(5.) Assistance with Data Subject Rights: The contractor implements measures to help the client fulfill rights under Chapter III of GDPR (e.g., information, access, rectification, deletion, portability, objection, automated decision-making). The contractor may not correct, delete, or limit processing without documented instructions from the client. If requests are mistakenly directed to the contractor, they will immediately redirect them to the client and inform the applicant.

(6.) Execution of Rights: Where included in the service scope, the contractor directly executes data deletion, portability, and corrections based on documented instructions from the client.

(7.) Support for GDPR Compliance: The contractor assists the client in complying with GDPR obligations under Articles 32 to 36, including data security measures, reporting data breaches, notifying affected persons, and conducting data protection impact assessments.

(8.) Processing Record: The contractor maintains a record of processing activities as per Art. 30 GDPR.

(9.) Data Destruction: Upon termination of this agreement, the contractor is obligated to destroy all data, documents, and results related to the contract unless statutory retention periods apply. Documentation required to demonstrate compliant processing must be retained beyond the contract period.

(10.) Noncompliant Instructions: If the contractor believes an instruction violates GDPR or national regulations, they must notify the client immediately.

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3. Technical and Organizational Measures

The TOMs are subject to technological progress and development. The contractor may implement alternative equivalent measures, provided the security level is maintained. Significant changes must be documented.

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4. Location of Data Processing

All data processing activities are conducted exclusively within the EU or EEA.

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5. Sub-Processors

The contractor is authorized to engage the following sub-processors:

1. Hetzner Online GmbH – Address: Industriestr. 25, 91710 Gunzenhausen, Germany – Activity: Server hosting

2. Amazon Web Services, Inc. – Address: 410 Terry Avenue North, Seattle, WA 98109, United States – Activity: Server hosting (EU-based systems only)

3. Freshworks GmbH – Address: Alte Jakobstraße 85/86, Hof 3, Haus 6, 10179 Berlin, Germany – Activity: Support system

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Conditions for Sub-Processing

- The contractor must notify the client in writing a reasonable time before engaging a sub-processor.
- The client may object in writing to the planned outsourcing.
- The contractor must ensure that the sub-processor is bound by obligations equivalent to those of this agreement.

If the sub-processor fails to fulfill their obligations, the contractor remains liable to the client for the sub-processor’s compliance.

Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary to establish, define the content of, or modify the legal relationship (inventory data). This is done based on Art. 6(1)(b) GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures.

We collect, process, and use personal data regarding the use of our websites (usage data) only to the extent necessary to enable the user to utilize the service or to bill for it.

The collected customer data will be deleted upon completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data Transmission Upon Contract Conclusion for Services and Digital Content

We transmit personal data to third parties only when necessary for contract fulfillment, such as to the financial institution tasked with processing payments.

No further data transmission occurs unless you have expressly consented to it. Your data will not be shared with third parties without your explicit consent, such as for advertising purposes.

The basis for data processing is Art. 6(1)(b) DSGVO, which permits the processing of data to fulfill a contract or pre-contractual measures.